Contact Us
Questions about a product, payment or an existing order? Contact our team and include the details below so we can help.
Email support
contact@pls173.comFor order enquiries, include your order number and the email address used at checkout.
Order assistance
Tell us which product or game your enquiry relates to, describe the issue, and attach a screenshot if helpful.
For offline payments, contact us with your order number to obtain payment instructions.
Message us
Discord: PLS173#8566
WeChat: pls_game_mall
QQ: 2855166094
Our address
Room 1605, Ho King Commercial Centre, 2–16 Fayuen Street, Mongkok, Kowloon, Hong Kong
Hours (UTC+8): Mon–Fri 08:00–23:59; Sat–Sun 09:30–23:59.
Keep your information safe
Do not send passwords, full card numbers or card security codes. If you have already paid, include the transaction reference and avoid paying again while we check.