Frequently Asked Questions
Ordering, payments and delivery β find help below.
Getting started
What can I buy?
Browse game gold, boosting, items and top-ups. Each listing describes the available service.
Do I need to register?
Guest checkout is available. Use an email address you can access to receive order updates.
How can I pay?
Choose from the methods shown at checkout. For Offline payments, place the order and contact support for transfer instructions.
Delivery and orders
How is gold delivered?
Available delivery methods depend on the game and product. Check your server and character details before ordering.
When will my order arrive?
Refer to the delivery estimate on the product page. Contact support with your order number for an update.
Why is verification requested?
Some orders require an email reply or signed authorization. Follow the instructions in your order email.
I paid but the order has not updated.
Send support your order number and payment reference. Do not pay again while the payment is being checked.
More help
Can I change an order or request a refund?
Contact support with your order number and request. Please review the published refund policy for applicable terms.
How can suppliers contact you?
Email contact@pls173.com with your services and contact details.